SHIPPING , RETURN POLICY & REFUND POLICY
Shipping Policy
-
Dispatch timelines will be confirmed at order confirmation.
-
Delivery time depends on product availability and location.
-
Freight charges are borne by buyer unless agreed otherwise.
-
Risk transfers to buyer once goods are dispatched.
AKSK is not responsible for delays caused by transporters, strikes, natural disasters, or force majeure events.
Return Policy (B2B Specific)
Due to the industrial nature of products:
Returns are accepted only if:
-
Material is defective
-
Wrong material supplied
-
Damage occurred before dispatch
Return requests must be made within 3 days of delivery with:
-
Photographic proof
-
Delivery challan copy
Custom-made or cut materials are non-returnable.
Refund Policy (B2B Specific)
Order is cancelled before dispatch with appropriate deduction as fee
-
Product is verified defective and approved for return
Refund process:
-
Inspection required
-
Refund issued within 7–14 working days
-
Mode of refund: Original payment method or bank transfer
Freight charges are non-refundable